Privacy Policy

Privacy Policy

Protecting your personal data is especially important to us. We process your data exclusively on the basis of the legal provisions (GDPR, TKG). In this privacy policy, we inform you about the most important aspects of data processing in connection with our website Purple Dog – Dog Grooming Salon Luxembourg.

1. Controller

The controller responsible for data processing on this website is:

The Purple Dog Sàrl – Dog Grooming Salon Luxembourg
185B, Route de Thionville
L-2611 Howald

Contact:
Nicole Theobald
Telephone: +352 264 826 49
Mobile: +352 621 476 077
E-Mail: contact@purpledog.lu

2. Collection and Storage of Personal Data

We only process personal data when you provide it to us in the course of contacting us (e.g. by phone, e-mail, or via our online booking system). The data collected usually includes:

  • First name, last name

  • Address

  • Telephone number

  • E-mail address

  • Information about your dog (e.g. breed, size, grooming needs)

This data is used solely to process your inquiry or booking request.

3. Purpose of Data Processing

Your data will be processed for the following purposes:

  • Processing inquiries and appointment bookings

  • Fulfillment of contractual obligations

  • Contact in case of queries or appointment changes

  • Compliance with legal obligations

4. Disclosure of Data

Your data will not be passed on to third parties unless this is required by law or you have explicitly consented to it. Service providers we engage for business operations (e.g. hosting providers) process data exclusively on the basis of a data processing agreement in accordance with Art. 28 GDPR.

5. Online Booking System

If you use our online booking service, the data you enter will be stored for the purpose of scheduling appointments. This data is used exclusively to organize our services and will not be shared with unauthorized third parties.

6. Cookies

Our website uses cookies to improve user-friendliness. Cookies are small text files stored on your device. You can disable cookies in your browser settings. Please note that disabling cookies may limit the functionality of our website.

7. Server Log Files

When you visit our website, certain information is automatically collected by the provider and stored in so-called server log files. This includes:

  • IP address

  • Date and time of access

  • Browser used

  • Operating system used

  • Referrer URL

These data are used exclusively to ensure the smooth operation of the website and are not combined with other data sources.

8. Your Rights

You have the following rights at any time:

  • Access to your stored personal data (Art. 15 GDPR)

  • Rectification of inaccurate data (Art. 16 GDPR)

  • Erasure of your data (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to processing (Art. 21 GDPR)

If you believe that the processing of your data violates data protection law, you may lodge a complaint with the supervisory authority. In Luxembourg, this is the Commission nationale pour la protection des données (CNPD).

9. Data Security

We use technical and organizational measures to protect your data against manipulation, loss, destruction, or unauthorized access. Our security measures are continuously improved in line with technological developments.

10. Contact

If you have any questions regarding data protection at Purple Dog, you may contact us at any time:

The Purple Dog Sàrl – Dog Grooming Salon Luxembourg
185B, Route de Thionville
L-2611 Howald

Contact:
Nicole Theobald
Telephone: +352 264 826 49
Mobile: +352 621 476 077
E-Mail: contact@purpledog.lu